Splash Math
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Knowledge base
Splash Math - Summer Program
FAQ
6
What is Summer Math Program?
How do I get students to login into Summer Program?
What is the difference between a regular grade program and a summer program?
What is the pricing for Summer Math program?
Can I register more than one child?
View all 6
Splash Math - Classroom Edition
Helpguide
1
Setting Up Classroom
Splash Math Grade 3 - New Version
FAQ
18
Why do I see only 9 topics after the app update?
Will I lose any data after the update?
Why did you change or redesigned the theme?
If a buy a paid app, what will happen to my multiple profiles in the free version?
I am an existing user of 3rd grade Splash Math app on iPad/iPhone. Do I need to create a new account for web access?
View all 18
Splashmath.com
Need help?
5
Splash Math - Quick Tour!
How do I get help for Splash Math Web version?
How do I add another child in a parent account?
How to use Promotional Code?
Forgot password?
FAQ
9
I just registered on splash math website and also downloaded one of your apps, but the app does not have content of grade 1-5.
I just bought the premium version at SplashMath.com. Do I need to pay again for splash math (Grade 1-5) app?
Will I lose my data once the splash math (Grade 1-5) app is there?
Is Splash Math Web version aligned to Common Core curriculum?
If I have Splash Math apps, would subscribing for Splash Math Web version would be any beneficial?
View all 9
Apps Support
App is not working
3
The app is stuck on a screen. What do I do?
The buttons on the app do not respond. What do I do?
How do I contact for support?
FAQ
6
My app is not loading, freezing. What do I do?
Do you offer Volume Purchase discounts on bulk purchases to Schools?
I had bought all the chapters but they are all gone. What do I do?
What is the difference between Splash Math - iPad app & iPhone app?
I subscribed for Email Reports but I am not getting any?
View all 6
Redeem Code & Gift App
1
How to redeem code on my iPad?
Re-Download Purchased Apps
1
How to Re-Download Purchased Apps in iTunes App Store?
Grade K
User Management
6
How many players can I add?
How to add new Player?
How to change the name of the Player?
How to track progress of a specific player?
How to delete a player?
View all 6
Weekly Email Reports
6
How to subscribe to weekly email reports?
How to unsubscribe from Email Reports?
I subscribed but I am not getting any report. What do I do?
I am getting wrong/incomplete reports. What do I do?
I deleted the app. I am still getting email reports. What do I do?
View all 6
Sound
2
App has no sound. What do I do?
How do I disable music in the app?
Prizes
2
How are prizes/coins gained?
How do I earn more coins?
Progress Report
5
How does the Progress increase?
How to check current progress of the player?
Which factors affects progress of the player?
How to use Progress Indicator as a goal?
How do I track progress of the player?
Version Information
2
Splash Math Kindergarten [iPad Full]: Version History
Splash Math Kindergarten [iPad Lite]: Version History
In-App Purchases
1
I had purchased all chapters but they are locked now. How do I get full access?
Grade 1
User Management
6
How many players can I add?
How to add new Player?
How do I change Player?
How to change the name of the Player?
How to delete a Player?
View all 6
Weekly Email Reports
7
How to subscribe to weekly email reports?
How to unsubscribe from Email Reports?
I subscribed but I am not getting any report. What do I do?
I am getting wrong/incomplete reports. What do I do?
I am getting multiple email reports but only 1 is correct. What do I do?
View all 7
Sound
2
App has no sound. What do I do?
How do I disable music in the app?
Play Mode
7
What is Play Mode?
How many questions are to be answered in the Play mode?
How are questions shown in the Play Mode?
How do I remove some questions/chapters in the Play Mode?
What is the difference between Play and Practice Mode?
View all 7
Practice Mode
4
What is Practice Mode?
What is the difference between Play and Practice Mode?
How do we move from Easy to Medium to Hard Level?
I want to set the level (Easy, Medium, Hard) manually. How do I do it?
Prizes
2
How are prizes/points awarded?
How do I earn more points?
Progress Reports
5
How does the Progress increase?
How to check current progress of the player?
Which factors affects progress of the player?
How to use Progress Indicator as a goal?
How do I track progress of the player?
Version Information
2
Splash Math Grade 1 [iPad Full]: Version History
Splash Math Grade 1 [iPad Lite]: Version History
In-App Purchases
1
I had purchased all chapters but they are locked now. How do I get full access?
Grade 2
User Management
5
How to delete a Player?
How to add new Player?
How do I change Player?
How to reset score of a Player?
How many players can I add?
Weekly Email Reports
7
How to subscribe to weekly email reports?
How to unsubscribe from Email Reports?
I subscribed but I am not getting any report. What do I do?
I am getting wrong/incomplete reports. What do I do?
I am getting multiple email reports but only 1 is correct. What do I do?
View all 7
Sound
2
App has no sound. What do I do?
How do I disable music in the app?
Voice Reading of Questions
3
How do I make voice repeat the question?
How do I change speed of the voice reading of questions?
I want to switch off voice reading of the questions. How do I do it?
Play Mode
7
What is Play Mode?
How many questions are to be answered in the Play mode?
How are questions shown in the Play Mode?
How do I remove some questions/chapters in the Play Mode?
What is the difference between Play and Practice Mode?
View all 7
Practice Mode
4
What is Practice Mode?
What is the difference between Play and Practice Mode?
How do we move from Easy to Medium to Hard Level?
I want to set the level (Easy, Medium, Hard) manually. How do I do it?
Prizes
2
How are prizes/points awarded?
How do I earn more points?
Progress Reports
5
How does the Progress increase?
How to check current progress of the player?
Which factors affects progress of the player?
How to use Progress Indicator as a goal?
How do I track progress of the player?
Version Information
4
2nd Grade Math [iPad Full]: Version History
2nd Grade Math [iPad Lite]: Version History
2nd Grade Math [iPhone Full]: Version History
2nd Grade Math [iPad Lite]: Version History
In-App Purchases
1
I had purchased all chapters but they are locked now. How do I get full access?
Grade 3
User Management
6
How to delete a Player?
How to add new Player?
How do I change Player?
How to reset score of a Player?
How to change the name of the Player?
View all 6
Weekly Email Reports
7
How to subscribe to weekly email reports?
How to unsubscribe from Email Reports?
I subscribed but I am not getting any report. What do I do?
I am getting wrong/incomplete reports. What do I do?
I am getting multiple email reports but only 1 is correct. What do I do?
View all 7
Sound
2
App has no sound. What do I do?
How do I disable music in the app?
Play Mode
6
What is Play Mode?
How many questions are to be answered in the Play mode?
How are questions shown in the Play Mode?
How do I remove some questions/chapters in the Play Mode?
What is the difference between Play and Practice Mode?
View all 6
Practice Mode
4
What is Practice Mode?
What is the difference between Play and Practice Mode?
How do we move from Easy to Medium to Hard Level?
I want to set the level (Easy, Medium, Hard) manually. How do I do it?
Prizes
2
How are prizes/points awarded?
How do I earn more points?
Progress Reports
5
How does the Progress increase?
How to check current progress of the player?
Which factors affects progress of the player?
How to use Progress Indicator as a goal?
How do I track progress of the player?
Version Information
4
3rd Grade Math [iPad Full]: Version History
3rd Grade Math [iPad Lite]: Version History
3rd Grade Math [iPhone Full]: Version History
3rd Grade Math [iPhone Lite]: Version History
In-App Purchases
1
I had purchased all chapters but they are locked now. How do I get full access?
Grade 4
User Management
6
How many players can I add?
How to add new Player?
How do I change Player?
How to change the name of the Player?
How to delete a player?
View all 6
Weekly Email Reports
7
How to subscribe to weekly email reports?
How to unsubscribe from Email Reports?
I subscribed but I am not getting any report. What do I do?
I am getting wrong/incomplete reports. What do I do?
I am getting multiple email reports but only 1 is correct. What do I do?
View all 7
Sound
2
App has no sound. What do I do?
How do I disable music in the app?
Practice
2
What is Practice Mode?
How to use the Scratch Pad?
Homework
1
How to use the Scratch Pad?
Prizes
1
How are prizes/points awarded?
Progress Reports
5
How does the Progress increase?
How to check current progress of the player?
Which factors affects progress of the player?
How to use Progress Indicator as a goal?
How do I track progress of the player?
Version Information
2
Splash Math Grade 4 [iPad Full]: Version History
Splash Math Grade 4 [iPad Lite]: Version History
In-App Purchases
1
I had purchased all chapters but they are locked now. How do I get full access?
Grade 5
User Management
6
How many players can I add?
How to add new Player?
How do I change Player?
How to change the name of the Player?
How to delete a player?
View all 6
Weekly Email Reports
7
How to subscribe to weekly email reports?
How to unsubscribe from Email Reports?
I subscribed but I am not getting any report. What do I do?
I am getting wrong/incomplete reports. What do I do?
I am getting multiple email reports but only 1 is correct. What do I do?
View all 7
Sound
2
App has no sound. What do I do?
How do I disable music in the app?
Practice Mode
2
What is Practice Mode?
How to use the Scratch Pad?
Prizes
1
How are prizes/points awarded?
Progress Reports
5
How does the Progress increase?
How to check current progress of the player?
Which factors affects progress of the player?
How to use Progress Indicator as a goal?
How do I track progress of the player?
Version Information
2
Splash Math Grade 5 [iPad Full]: Version History
Splash Math Grade 5 [iPad Lite]: Version History
Homework
1
How to use the Scratch Pad?
In-App Purchases
1
I had purchased all chapters but they are locked now. How do I get full access?
Telling Time
User Management
4
How many players can I add?
How to change the name of the Player?
How to delete a player?
How to reset score of a player?
Weekly Email Reports
6
How to subscribe to weekly email reports?
How to unsubscribe from Email Reports?
I subscribed but I am not getting any report. What do I do?
I am getting wrong/incomplete reports. What do I do?
I deleted the app. I am still getting email reports. What do I do?
View all 6
Sound
2
App has no sound. What do I do?
How do I disable music in the app?
Prizes
2
How are prizes/coins gained?
How do I earn more coins?
Report Card
5
How does the Progress increase?
How to check current progress of the player?
Which factors affects progress of the player?
How to use Progress Indicator as a goal?
How do I track progress of the player?
Version Information
1
Telling Time [iPad Full]: Version History
In-App Purchases
1
I had purchased all chapters but they are locked now. How do I get full access?
Learn Money
User Management
4
How many players can I add?
How to change the name of the Player?
How to delete a player?
How to reset score of a player?
Weekly Email Reports
6
How to subscribe to weekly email reports?
How to unsubscribe from Email Reports?
I subscribed but I am not getting any report. What do I do?
I am getting wrong/incomplete reports. What do I do?
I deleted the app. I am still getting email reports. What do I do?
View all 6
Sound
2
App has no sound. What do I do?
How do I disable music in the app?
Prizes
2
How are prizes/coins gained?
How do I earn more coins?
Report Card
5
How does the Progress increase?
How to check current progress of the player?
Which factors affects progress of the player?
How to use Progress Indicator as a goal?
How do I track progress of the player?
Version Information
1
Learn Money [iPad Full]: Version History
In-App Purchases
1
I had purchased all chapters but they are locked now. How do I get full access?
General Issues
Redownload Purchased App
1
How to redownload purchased apps in iTunes App Store?
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