I) Verify if all other apps have sound - If all other apps have sound then proceed further, otherwise contact Apple support for iPad sound settings.

II) If Splash Math does not have sound then try the following options: 

Option 1: Check if sound setting is ON in the app
  1. Open "Splash Math" app on the iPad and go to the "HomeScreen"
  2. Click on "Parents" button on the bottom left of the HomeScreen.
  3. Check if "Sound Effects" on the Settings page is ON
  4. Check if "Background Music" on the Settings page is ON

Option 2: Verify iPad settings
  1. Open iPad "Settings" app
  2. Click on "Sounds" tab on the left.
  3. Turn "Change with Buttons" to ON (if it is OFF)
  4. Increase the Volume of the "Ringer and Alerts"
  5. Close "Settings" app
  6. Open "Splash Math" app on the iPad
  7. Increase the volume using the iPad volume buttons. You should be able to hear the music.

Please write to us at support@studypadinc.com and we will help you if the above do not work for you.