We are extremely sorry for the inconvenience caused. 


To fix this issue, please try the below mentioned options. 

Option 1. Try killing/closing the app and restarting
Please kill/close the Splash Math app on the iPad and open Splash Math again. This should fix the problem. The video explains how to do this.



If Option 1 did not work, please try Option 2.

Option 2. Try restarting your iPad
Please restart your iPad and open Splash Math again. This should fix the problem.



If Option 2 also did not work, then please look at option 3. Read the notes carefully before trying Option 3.

Option 3: Delete the app and download it again

- This option will permanently delete all data from the app.
- The Data Lost CANNOT be restored.

* This option should be used only when you do not have critical data on the app. 

Instructions - Try deleting and downloading the app again from the App Store




Video explaining how to download already purchased apps



In case these options did not work for you, feel free to write to us at support@studypadinc.com with your iPad version and the app name and version.