FAQ

Default solution folder, feel free to edit or delete it.

My app is not loading, freezing. What do I do?
We are extremely sorry for the inconvenience caused.  To fix this issue, please try the below mentioned options.  Option 1. Try killing/closing the a...
Thu, 27 Feb, 2014 at 5:57 PM
Do you offer Volume Purchase discounts on bulk purchases to Schools?
Thank you for your interest in using Splash Math apps for your School. If you are planning to use Splash Math apps for your school, we recommend you t...
Mon, 24 Mar, 2014 at 8:52 PM
I had bought all the chapters but they are all gone. What do I do?
We are assuming that you had installed the lite version of Splash Math app and then did an in-app purchase of some or all the chapters. And now, you are not...
Tue, 22 Jul, 2014 at 5:38 PM
What is the difference between Splash Math - iPad app & iPhone app?
The iPad app has exactly the same content as the iPhone app. The difference is in the graphics. The graphics of the iPad version are HD quality offering a h...
Mon, 24 Mar, 2014 at 6:51 PM
I subscribed for Email Reports but I am not getting any?
It requires internet connection for our servers to be able to send an email report to you. So please ensure your device is connected to the internet at leas...
Thu, 10 Apr, 2014 at 11:53 AM
I want to manually set the difficulty level of my kid. How do I do it?
You can set the difficulty level manually within the app. Please try the following steps to manually unlock and set the levels: 1. Go to the home screen ...
Mon, 2 Sep, 2013 at 6:51 AM