i) Verify if all other apps have sound. If other apps have sound then proceed further, otherwise contact Apple support for iPad sound settings.
ii) If Splash Math Grade 1 does not have sound then try the following options:
Option 1: Check if sound setting is ON in the app:
1. Open "Splash Math Grade 1" app on the iPad and go to the "HomeScreen".
2. Click on "Parents" button at the bottom left corner of the screen.
3. Click on “Settings” tab.
4. Check if "Background Music" and “Sound Effects” under “General Settings” are ON
Option 2: Verify iPad settings:
1. Open iPad "Settings" app
2. Click on "Sounds".
3. Turn "Change with Buttons" to ON (if it is OFF)
4. Increase the Volume of the "Ringer and Alerts"
5. Close "Settings" app
6. Open "Splash Math Grade 1” app on the iPad
7. Increase the volume using the iPad volume buttons. You should be able to hear the music.