i) Verify if all other apps have sound - If all other apps have sound then proceed further, otherwise contact Apple support for iPad sound settings.

ii) If Splash Math does not have sound then try the following options: 

Option 1: Check if sound setting is ON in the app
  1. Open "Splash Math" app on the iPad and go to the "Home Screen"
  2. Click on "Profile" button at the bottom left on the "Home Screen".
  3. Make sure if "Music" & "Sound Fx" are checked.

Option 2: Verify iPad settings
  1. Open iPad "Settings" app
  2. Click on "Sounds" tab on the left.
  3. Turn "Change with Buttons" to ON (if it is OFF)
  4. Increase the Volume of the "Ringer and Alerts"
  5. Close "Settings" app
  6. Open "Splash Math" app on the iPad
  7. Increase the volume using the iPad volume buttons. You should be able to hear the music.

Please write to us at support@studypadinc.com and we will help you if the above do not work for you.