FAQ

What are the benefits of creating a Parent account?
The benefits of creating a Parent account are: Create individual login for your child. Children can access Splash Math anytime, anywhere...
Mon, 9 Jun, 2014 at 11:36 AM
Which email address and password I need to put in “Link this device to an existing account”? What type of existing account are you talking about?
If you already have an account on www.splashmath.com, you can link the device (iPad/iPhone) that you are using with the same account. This will ensure tha...
Fri, 10 Oct, 2014 at 9:49 AM
What is the benefit of device linking?
Device linking will help you and your child to access Splash Math anytime, anywhere. It will also help you to secure data of your child’s progress. ...
Sun, 7 Sep, 2014 at 9:13 AM
How can go back to previous screen after clicking on ‘No Thanks?’
Yes, you can return to the previous screen that shows ‘Create Splash Math parent account’ or 'Link the device to an existing account' options by c...
Sat, 29 Mar, 2014 at 12:50 AM
How can I enable weekly email reports?
You can access and manage the weekly email report feature on our website. Please follow the listed steps to do so: 1. Login to www.splashmath.com. ...
Sat, 29 Mar, 2014 at 12:50 AM
Why does the app asks me to pay again when I try to add an additional child in the paid version?
The access for kids that have already been added remains unchanged. For adding more kids, you have to buy access per grade for each kid.
Thu, 18 Sep, 2014 at 4:55 PM
I have previously purchased the full versions of grade 1 to grade 5 apps. What would happen after all the apps are upgraded to the new versions? Can I delete all the other 5 and just use 1 instead?
We are assuming that you have no account created on SplashMath.com. Once you have updated the grade 3 app, you can create an account from within the ap...
Mon, 21 Jul, 2014 at 5:07 PM
I cannot see the progress report of my kid in different chapters after this update. Is the progress data lost?
Please be assured that the data of the kid’s progress has not been lost or erased. Since the chapters have been regrouped from 16 to 9, you are required to ...
Thu, 27 Mar, 2014 at 4:47 AM